Suraj Sebastian, IT Lecturer and e-Learning Manager at Gulf Medical University, recently conducted a Staff Development Program titled “Leveraging ChatGPT for Streamlining Gulf Medical University Admissions Processes” for the university’s Admissions Team on May 28th 2024.

The session provided an in-depth exploration of how ChatGPT can be effectively integrated into the admissions workflow to improve efficiency and enhance communication. Suraj discussed practical strategies for utilizing ChatGPT to automate repetitive tasks such as responding to common inquiries, guiding applicants through the admission process, and generating personalized email templates for efficient follow-ups.
The session also covered how ChatGPT can assist in creating standardized responses, improving documentation processes, and supporting staff in managing large volumes of queries during peak admission periods. Suraj emphasized the importance of maintaining accuracy, personalization, and consistency in communication while leveraging AI tools like ChatGPT.
The interactive session equipped the admissions team with practical skills and insights to improve their workflow, ultimately enhancing the applicant experience at Gulf Medical University.