Medical Tourism Facilitator Course

Medical Tourism Education

Medical Tourism is a growing segment and is estimated to be a multi-billion dollar industry. Many research studies reveal that there is a shortage of trained workforce in the medical tourism industry and medical tourism stakeholder’s not getting qualified staff for medical tourism operation.  If medical tourism facilitator doesn’t have a medical tourism education, it is challenging for them to understand the process, logistic mechanism and price valuation.

Considering the lacunae in medical tourism education in this part of the globe, we would like to acknowledge the visionary founder president Hon’ble Dr Thumbay Moideen for encouraging us to initiate education in the medical tourism sector. It is very crucial to provide the professional and skilled workforce to the industry. The trained and qualified medical tourism personnel can increase the business and will help to promote medical tourism. Gulf Medical University, Ajman has launched a structured medical tourism education course in coordination with Thumbay Institute of Health Workforce Development & Leadership in the year 2015.

Gulf Medical University launched a unique course in medical tourism
“Certificate Course in Medical Tourism Facilitator.”

The course was formally launched by H. E. Shaikh Mohammed Maktoum Juma Al Maktoum, in the presence of Dr Layla Al Marzouqi, Director – Health Regulation Department DHA., Ms Linda Abdulla Ali Head of Medical Tourism Office: Health Regulation Department – DHA, UAE




This medical tourism course aims to train students in many aspects of medical tourism, develop their skills to perform as a medical tourism facilitator so the industry can resolve many problems and support to develop medical tourism in the sustainable and organised way.  This program prepares students to take up various challenges while working in the role of medical tourism facilitator. It further inculcates the theoretical as well as practical understanding of new trends in medical tourism industry thereby helping the student identify key operational areas in the field.

Course Highlights.

  • It is Unique and the first of its kind in the region.
  • 03 months short-term program (Weekend)
  • 01-month program (Regular)
  • Blended Learning Program
  • On-site practical training
  • Suitable for working/non-working persons
  • Curriculum design as per the industry requirements.


This course provides information and knowledge in numerous areas like medical travel, medical facilities, and conditions, legal & ethical issues, Patient care, logistics, and hospitality industry related to medical tourism and also facilitates a better systematic understanding of the medical tourism industry. The course outcomes combine with components of essential Knowledge, Skills and Attitude. At the end of this course the student shall be able to:

Knowledge Components:

At the end of this course the student shall be able to:

  • Describe different essential elements of medical tourism.
  • Understand the global scenario of medical tourism and position of UAE in international market.
  • Identify the opportunities and threats faced while working as a medical tourism facilitator.
  • Gain basic knowledge of different medical terms and common procedure’s used in the process of medical tourism.
  • Understand the nature and concept of tourism business and essential terms of airlines, tour operation, hospitality industry used in medical tourism facilitation.
  • Understand the significance of wellness tourism and wellness tourism market.
  • Describe various components of patient care and ethical, legal aspects of medical tourism.

Skill Components:

At the end of this course the student shall be able to:

  • Develop skills to escort medical tourist at medical tourism destination.
  • Demonstrate the methods to improve medical tourism facilitation services and business development.

Aspect of Competence:

Autonomy and Responsibility:

At the end of this course the student shall be able to:

  • Design an efficient itinerary, customised and tailor-made package for a patient of medical tourism.

Role in Context:

At the end of this course the student shall be able to:

  • Applies principles of teamwork in medical tourism facilitator business to avoid business risk.


At the end of this course the student shall be able to:

  • Improve self-management skills besides business communication.


Any Graduate/ Professional who wants to pursue a career in medical tourism profession.



  • Regular Course: Gulf Medical University, Ajman
  • Weekend Course: Thumbay Hospital, Dubai.
His Excellency, Dr Amin Al Amiri, Assistant Undersecretary for Medical Practices and License Sector, Ministry of Health – UAE giving medical tourism course completion certificate to the students.

For academic advising and planning of their study schedule applicants are requested to contact: Thumbay Institute of Health Workforce Development & Leadership, Gulf Medical University, Al Jurf, Ajman, UAE.

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Continuing Education Units:

The course has been accredited for nine continuing education (CE) units. Although these CE credits cannot be transferred to satisfy credit requirements in any diploma or degree level courses in which the candidates may enrol at a future date, they could be counted in advancement of career by the relevant institutions.




Young Entrepreneurs, Industry Leaders & Academic Expert Exchange Ideas at Gulf Medical University’s ‘Medical Tourism Alumni Meet’